Posted By: Ilidrake
Purchasing - 06/14/09 05:57
It would be so much more simple if your people could find it in there hearts to make ordering easier. I was gonna purchase a pro version of A7 but after three tries they never would accept my credit card.
Worked first time for me, it was the first time i had ever ordered anything online! So you can't get it to work?
Also, it is not conitec that manages digital river(the company that manages purchases), so it's not up to them...
Hmm Drake if you want i can help you purchase it
Posted By: Tobias
Re: Purchasing - 06/14/09 11:38
All major online stores - such as Share-It - use scoring agencies to decide whether to accept a payment or not. When you've often cancelled payments in the past, chances are that your credit status got a low score. Share-It is a subsidiary of Digital River, the biggest online store system; Gamestudio has no influence on their payment acceptance policies. When you experience problems with ordering products from an Internet store, please contact the store directly. If your credit card and PayPal payment is not accepted, you can alternatively pay by cheque, wire transfer, or even cash. If the store still refuses your payment, please contact Gamestudio support at the address above - we'll try to solve the problem.
When a credit card payment of yours failed once, your credit card easily gets on a black list and then internet stores wont accept it anymore. A friend of mine had the same problem.
Posted By: jcl
Re: Purchasing - 06/15/09 06:31
Although I'm ready to help users in any regard, helping with credit card problems is beyond my developer's abilities I'm afraid.
If your credit card is not accepted in online stores, the usual reason is your credit history. But it can also be something simple, such as a wrong address on the credit card. If you can't imagine any reason, contact the store, and also contact your credit card company - maybe they know something that you didn't know.
If your credit card is rejected, Paypal is likely not accepted either, but you can also pay with different methods, such as cheque. If the store permanently refuses your payment, but you need the software urgently, contact Support - they'll find a solution.
Posted By: Ilidrake
Re: Purchasing - 06/19/09 04:38
I wouldn't say urgent, I just wanted to play around with it a bit woithout the 30 day stuff. I have over 5 engines that I play with. No biggie, I'll just keep playing with Torque, it's what we're using anyway.