Hi!
I've been passively reading on this forum since the A5 times and there often popped up discussions about why this or that feature is Pro only and why not have an edition inbetween Pro and Com. We got to know that you don't want to introduce another edition (what makes sense to me as the feature difference isn't that huge at all)...
But I now have a suggestion which to my mind wasn't made before:
How about a sort of a Pro-Light Edition? You probably now will ask what the heck I mean with that so here I go:
The Pro-Edition also contains an SDK-License as well as a 12 month support ticket. My suggestion now is to offer a "Light" version of the Pro edition which just lacks those two. I went to the online shop and summed it up:
The SDK license costs 99$ and a 12 month support would be 310$. Summed up that's about 410$ ...
I think many of those who would like to have a Pro edition instead of their Coms don't really want the SDK License and don't plan to use your support (as the forums are a great source for help). So why don't you just offer a Pro-Light Edition for 500$? This wouldn't cause the troubles a new edition would on your side but make a great deal especially for the Com-owners who might want to upgrade for 400$ (or even less but still the 400$ would be half of the recent costs)...
This way you also can snap up some customers who recently don't want to upgrade as the price is too high in their opinions what would lead to more $ for you...
Enjoy your meal
Toast