Hi,
if you follow those steps exactly it will work:
1. In max convert your mesh to editable poly to access advanced modeling features.
2. Select all edges you want to make sharp. Be sure not to select triangulation edges. In this case it could be annoying, perhaps it's better to remove the triangulation first.
3.Apply EXTRUDE with Height and Base With =0. Click the tiny button beside the Extrude button and a small menu will pop up where you can type the values by hand.
4.Export. Be sure your exporter doesn't merge close vertices. I used Obj.
5.Import to MDL. Your mesh now should be closed with sharp edges.
If there are still artifacts, you accidentally extruded a wrong edge.
