Okay I located the error message from the troubleshooting it says:

"Error E1242: Can't open video device
E1242 is issued when the D3D device can be opened, but a video device is not available for the given resolution. The engine tries some lower and higher resolutions before giving up. A possible reason could be that an extremely high nexus setting consumed all the virtual memory. So keep the nexus well below 200 MB"

DO you know where the nexus setting is? Thank you, you have been a GREAT help!!!