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I did not receive my keyfile - how long? #189016
03/17/08 02:08
03/17/08 02:08
Joined: Feb 2007
Posts: 34
LUTZ
K
karmacomposer Offline OP
Newbie
karmacomposer  Offline OP
Newbie
K

Joined: Feb 2007
Posts: 34
LUTZ
I purchased a7 commercial upgrade from a6 tonight and just curious if sending of the keyfile email is automatic or requires conitec? Since it is Sunday night here in the USA, if it is not automatic, that explains it.

It's been about 4 hours since I purchased it.

Just a friendly question as to when I can expect to receive it. I am anxious to get re-acquainted with Gamestudio.

Mike


YOU DREAM IT - WE CREATE IT! For custom scoring, audio, video and more for your games, visit www.rubidex.net
Re: I did not receive my keyfile - how long? [Re: karmacomposer] #189017
03/17/08 06:00
03/17/08 06:00
Joined: Mar 2003
Posts: 4,264
Wellington
Nems Offline

.
Nems  Offline

.

Joined: Mar 2003
Posts: 4,264
Wellington
Between 2 to 5 days due to proceesing requirements I understand

Re: I did not receive my keyfile - how long? [Re: Nems] #189018
03/17/08 14:02
03/17/08 14:02
Joined: Nov 2003
Posts: 523
Whitehorse, Yukon, Canada
Paul_L_Ming Offline
User
Paul_L_Ming  Offline
User

Joined: Nov 2003
Posts: 523
Whitehorse, Yukon, Canada
Hiya.

Yeah,when I upgraded I think it took about 3 or 4 days. Be patient.


^_^

"We've got a blind date with destiny...and it looks like she's ordered the lobster."

-- The Shoveler

A7 Commercial (on Windows 7, 64-bit)
Re: I did not receive my keyfile - how long? [Re: Paul_L_Ming] #189019
03/17/08 14:16
03/17/08 14:16
Joined: Jul 2000
Posts: 28,024
Frankfurt
jcl Offline

Chief Engineer
jcl  Offline

Chief Engineer

Joined: Jul 2000
Posts: 28,024
Frankfurt
Keys are sent instantly. Only upgrades usually take about 12 hours.

From the FAQ page: "Key files for upgrades or team editions are sent mostly within 12 hours, but at least within two business days." So when you order an upgrade Friday evening, you'll usually receive it Monday, but at least Tuesday.

Re: I did not receive my keyfile - how long? [Re: jcl] #189020
03/17/08 15:12
03/17/08 15:12
Joined: Feb 2007
Posts: 34
LUTZ
K
karmacomposer Offline OP
Newbie
karmacomposer  Offline OP
Newbie
K

Joined: Feb 2007
Posts: 34
LUTZ
No problem. Like I said, Conitec is a good company and I have been a loyal customer for years and years.

It just keeps getting better and better.

Mike


YOU DREAM IT - WE CREATE IT! For custom scoring, audio, video and more for your games, visit www.rubidex.net

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