I don't understand most of the excuses of the pirates. Let us take "low quality" as an example.

If you don't like a product and it's quality why do you have to steal it then? You can just ignore it.

I think the reason is another one. Most of these facts are just an excuse to explain the own behavior and to see yourself in a slightly better light.

The real reason is just the accessibility. If they could steal their food without getting caught - they would do it as well. They are thieves no more - no less.

It will be hard for Cliff Harris to turn the pirates into honest customers just with dropping DRM and improving quality.