It's not a COURTESY! Are you nuts?!
It's just part of the business, they give you something for free, but if you want more, then you have to pay.
And this is also the way that JCL try to compete with another engines (UDK and so on).
And also, this is how they try to make people leave warez and start working with legal free version!
And where is your "COURTESY"?! This is all just a business...
And as a adequate person, before buying something, I need to be sure that customer service is really good...
Not just saying: - "Ahh, this is just one of that thousand GS users...".
And from what I see today, is only careless and impolite treatment...
And BTW I'm here not talking only for myself, I have few friends here, which are leading really huge projects (one of the best projects I've ever seen on GS). They bought GS! And now JCL don't give a shit about them and they projects...