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notebook error
#363083
03/10/11 21:36
03/10/11 21:36
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Joined: Oct 2004
Posts: 4,134 Netherlands
Joozey
OP
Expert
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OP
Expert
Joined: Oct 2004
Posts: 4,134
Netherlands
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I have an Acer Aspire 1825PT multitouch notebook. In the beginning everything went fine, it occured to me sometimes there was a random shutdown, but I thought maybe it was me.
Now, as of two days ago, the notebook abruptly shuts down at quite random:
When I start windows on battery, it shuts down halfway windows loading. When I start windows on AC power, regardless of the battery being installed, it shuts down at random (between 3 and 30 minutes). When windows has started and I pull out the AC power to turn to battery, it shuts down. When I am on AC power and I reinstall the battery on the underside, it shuts down too. At reinstalling windows, it holds up until windows is started for the first time, and this Acer program installs all sorts of things like audio drivers and windows live essentials. It crashed on me at windows live essentials and "Touch Portal".
BUT when I start in windows safe-mode or stay in the bios, everything is perfectly fine.
I did everythng: Reinstalling windows (tried twice) does not bring back the notebook to the original state; it keeps shutting down now at random. Shutting down various processes that might be power related has no effect. Updated drivers and all, no effect. Contacting manufacturer, well, they just regard you as stupid and refer to the "how to reinstall windows" guide (and close the case as if that should suffice). What else *CAN* I do other than get my money back or send it to a repair center?
Any ideas are appreciated. Regards, Joozey
Last edited by Joozey; 03/10/11 21:38.
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Re: notebook error
[Re: Joozey]
#363115
03/11/11 01:25
03/11/11 01:25
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Joined: Aug 2003
Posts: 7,439 Red Dwarf
Michael_Schwarz
Senior Expert
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Senior Expert
Joined: Aug 2003
Posts: 7,439
Red Dwarf
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you might wanna try and clean the fans from dust and such, but that might require you to open the laptop and void your warranty.
"Sometimes JCL reminds me of Notch, but more competent" ~ Kiyaku
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