When trading with FXCM through the FXConnect plugin, it's possible that after one or several weeks online trading you'll begin to see messages like "No Data" in the window, followed by a crash, either immediately or some days later.

We had hoped that we could fix the problem, but it turned out that only FXCM can do that. Until then, here's the workaround when that happens:

- Stop trading. Select not to close open trades.
- Edit Z.ini, and set "Weekend = 7".
- Start trading again.

Zorro will now resume trading with the open trades. The "Weekend = 7" setting will automatically log off and release the FXCM API every weekend, and open it afresh Sunday evening. This is supposed to prevent the "No Data" messages and the crashes.

This problem only affects FXCM, you don't need to change the Weekend setting with other brokers.

A couple of questions:

a) Does Weekend=7 apply to 1.12?
b) As a preventive, should we stop Zorro this evening or this weekend to update Z.ini? I would rather not have No Data's much less a crash go unnoticed for an extended period...
c) The difference between Weekend=4 and 7 is the release of the API?
d) Weekend=7 will still apply after FXCM fixes the bug?

Thanks.

Yes, this is for 1.12. There is no difference between Weekend = 4 and 7.

If you see the "No Data" message, stop Zorro. Otherwise I'd leave that to you. We have Zorros running since several months without an FXCM API problem, but to be on the safe side, it's probably better to stop it and do the Weekend workaround.

When FXCM has fixed the bug, there won't be a need for Weekend = 7 anymore, but it won't harm either.

To be honest, that sounds like a science fiction to me. I have four Zorros running for less then 24h, and they all already managed to get hit with dreaded "No data!" at least once! On the bright side, they're all still up & running.

In a view minutes my new FXCM real account will be running with Z12. I hope i won't see those "No Data" messages. When i also have those problems then i have a question: Can i use the MT4 bridge to trade with my FXCM live account? I think there is nothing that would speak against it!?

Yes, you can use MT4 with FXCM, but it's a different account type, so you have to ask FXCM support for switching your account to MT4.

The workaround above is only required for directly trading with FXCM through their API, not when using the MT4 bridge.

jcl,

Running 1.12. Already have Weekend=4 (equivalent to Weekend=7 per above). Received "BrokerAsset ... No Data!" sometime after 08:19 UTC (no timestamp on the message; & for AUD/USD running Z2, if it matters). Zorro appears to still be running normally - one message has posted since the "No Data!" (to Stop out of the AUD/USD for a loss ).

Since I already have Weekend=4, the workaround appears not to work.

What is the recommended course of action now?

Thanks.

How long was this session running before the "No Data"?

This Zorro instance started on July 25. Login to FXCM was at 16:18. So a bit less than 6 days, including the weekend when Zorro was running but logged out.

Thanks. For the next course of action, please do this every day or every two days, for instance when you're anyway checking your account:

Click [Stop], then click [No] for not closing open trades and [No] for continuing trading. Zorro will log out, close the broker library, then open it and log in again.

Check if you then ever get a "No Data" message again. If not, we'll provide a mechanism that closes and opens the FXCM API automatically. Otherwise we really have to wait for the fix by FXCM.