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Z5 orphaned trade #435512
01/08/14 16:28
01/08/14 16:28
Joined: Jan 2014
Posts: 3
W
wallaceccwong Offline OP
Guest
wallaceccwong  Offline OP
Guest
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Joined: Jan 2014
Posts: 3
What can I do if I find orphaned trades while using Z5 script?
Can Zorro close them automatically?

Re: Z5 orphaned trade [Re: wallaceccwong] #435561
01/09/14 09:06
01/09/14 09:06
Joined: Jul 2000
Posts: 28,022
Frankfurt
jcl Offline

Chief Engineer
jcl  Offline

Chief Engineer

Joined: Jul 2000
Posts: 28,022
Frankfurt
All error messages are listed in the manual by their error number. Orphaned trades are error 070.

You need to check in the broker platform if that trade was opened or not. Most likely it was not; otherwise close it manually.

Re: Z5 orphaned trade [Re: jcl] #435591
01/09/14 13:07
01/09/14 13:07
Joined: Jan 2014
Posts: 3
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wallaceccwong Offline OP
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wallaceccwong  Offline OP
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Joined: Jan 2014
Posts: 3
Thanks for the reply and will read through the manual.

Checked broker platform the trade was opened. Two more trades opened today were also orphaned. Can orphaned trades be reduced if I close and restart Zorro?

Re: Z5 orphaned trade [Re: wallaceccwong] #435598
01/09/14 14:20
01/09/14 14:20
Joined: Jul 2000
Posts: 28,022
Frankfurt
jcl Offline

Chief Engineer
jcl  Offline

Chief Engineer

Joined: Jul 2000
Posts: 28,022
Frankfurt
No, but two orphaned trades per day are highly unnormal. We had also an orphaned Z5 trade yesterday, but it was the only one in the last 6 months.

If this happens again in the next days, please contact support. Maybe it's an issue related to the Internet connection that should be solved. Frequent orphaned trades reduce the Z5 profit.


Moderated by  Petra 

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