We can confirm the Gateway issue. The automated Gateway restart leaves it in an unstable state. It does not accept an API connection in that state. But if you close and restart the Gateway manually, Zorro can connect.

Ok, thanks for the confirmation. In order for Zorro S 3.01 to re-connect to the Gateway, does it need any user intervention?

At the moment, when the connection status shows red and I restart the gateway manually, the Zorro connection keeps on being red. It is only when I stop and restart trading in Zorro (Stop --> Trade) that it reconnects and shows as green. I can manage to restart the Gateway automatically every day with IBC and a scheduled task, but it would be great if there was a way for Zorro to re-connect automatically?


Thanks!

Yes, with the new broker command SET_RESTART.

OK, very good, many thanks!

However when the connection is red, the first time I click on Trade it connects to the API but it doesn't receive any data (times out and Zorro shows errors 011, 046 and 047 as it doesn't receive any data from the API). Then I need to click Stop and Trade again and the second time it does connect to the API and is able to retrieve data normally.

DId you also experience this issue?

Thanks

In case it helps, this is the Log from the Gateway the first time Zorro connects to it after a restart.


2026-03-12 22:43:01.971 [TC] INFO [JTS-SocketListener-55] - State: HEADER, IsAPI: UNKNOWN
2026-03-12 22:43:02.007 [TC] INFO [JTS-SocketListener-55] - State: STOP, IsAPI: YES
2026-03-12 22:43:02.522 [TC] INFO [JTS-SocketListener-55] - ArEServer: Adding 105670462 with id -
2026-03-12 22:43:02.599 [TC] INFO [JTS-SocketListener-55] - eServersChanged: 1
2026-03-12 22:43:02.828 [TC] INFO [JTS-EServerSocketNotifier-101] - Starting async queue thread
2026-03-12 22:43:02.864 [TC] INFO [JTS-EServerSocket-100] - [-:180:180:1:0:0:0:SYS] Starting new conversation with client on 127.0.0.1
2026-03-12 22:43:02.903 [TC] INFO [JTS-EServerSocket-100] - [-:180:180:1:0:0:0:SYS] Server version is 180
2026-03-12 22:43:02.903 [TC] INFO [JTS-EServerSocket-100] - [-:180:180:1:0:0:0:SYS] Client version is 180
2026-03-12 22:43:02.906 [TC] INFO [JTS-EServerSocket-100] - [-:180:180:1:0:0:0:SYS] is 3rdParty true
2026-03-12 22:43:06.839 [TC] INFO [JTS-EServerSocket-100] - Ignoring API request 'jextend.bk' since API is not accepted.
2026-03-12 22:43:06.846 [TC] INFO [JTS-EServerSocket-100] - ArEServer: Removing 105670462 with id -
2026-03-12 22:43:06.848 [TC] INFO [JTS-EServerSocket-100] - eServersChanged: 0
2026-03-12 22:43:06.897 [TC] INFO [JTS-EServerSocketNotifier-101] - Terminating async queue thread
2026-03-12 22:43:06.976 [TC] INFO [JTS-EServerSocket-100] - Cleaning up [serverId: -]...
2026-03-12 22:43:07.063 [TC] INFO [JTS-EServerSocket-100] - Cleaning up [serverId: -]...
2026-03-12 22:43:07.135 [TC] INFO [JTS-EServerSocket-100] - Cleaning up [serverId: -]...
2026-03-12 22:43:07.172 [TC] INFO [JTS-EServerSocket-100] - [ApiAccountAdditionMgr] Cleaning up [serverId=-]...
2026-03-12 22:43:07.226 [TC] INFO [JTS-EServerSocket-100] - ============ EServerSocket messages stats ============
2026-03-12 22:43:07.228 [TC] INFO [JTS-EServerSocket-100] - Number of socket messages pushed to updates queue: 0
2026-03-12 22:43:07.228 [TC] INFO [JTS-EServerSocket-100] - Number of socket messages sent directly: 0
2026-03-12 22:43:07.229 [TC] INFO [JTS-EServerSocket-100] - =======================================================
2026-03-12 22:43:07.235 [TC] INFO [JTS-EWriter1-102] - [-:180:180:1:0:0:0:SYS] Writer thread terminated for socket client{-}.
2026-03-12 22:43:07.269 [TC] INFO [JTS-EServerSocket-100] - There are no API orders being processed.
2026-03-12 22:43:07.269 [TC] INFO [JTS-EServerSocket-100] - SecDefRequestTimeOut: There are no timed out SecDef requests.
2026-03-12 22:43:07.278 [TC] INFO [JTS-EServerSocket-100] - UnhandledOrderPresetRequest: There are no unprocessed order preset requests.
2026-03-12 22:43:07.279 [TC] INFO [JTS-EServerSocket-100] - [-:180:180:1:0:0:0:SYS] Ending conversation with client{-} at 127.0.0.1



After I click on Stop and then Trade again, it works. This is the log:


2026-03-12 22:45:44.196 [TC] INFO [JTS-SocketListener-55] - State: HEADER, IsAPI: UNKNOWN
2026-03-12 22:45:44.197 [TC] INFO [JTS-SocketListener-55] - State: STOP, IsAPI: YES
2026-03-12 22:45:44.205 [TC] INFO [JTS-SocketListener-55] - ArEServer: Adding 1513967017 with id -
2026-03-12 22:45:44.205 [TC] INFO [JTS-SocketListener-55] - eServersChanged: 1
2026-03-12 22:45:44.210 [TC] INFO [JTS-EServerSocket-105] - [-:180:180:1:0:0:0:SYS] Starting new conversation with client on 127.0.0.1
2026-03-12 22:45:44.210 [TC] INFO [JTS-EServerSocketNotifier-106] - Starting async queue thread
2026-03-12 22:45:44.210 [TC] INFO [JTS-EServerSocket-105] - [-:180:180:1:0:0:0:SYS] Server version is 180
2026-03-12 22:45:44.210 [TC] INFO [JTS-EServerSocket-105] - [-:180:180:1:0:0:0:SYS] Client version is 180
2026-03-12 22:45:44.211 [TC] INFO [JTS-EServerSocket-105] - [-:180:180:1:0:0:0:SYS] is 3rdParty true
2026-03-12 22:45:44.531 [TC] INFO [JTS-EServerSocket-105] - Start API message, ClientID=1
2026-03-12 22:45:48.732 [TC] INFO [JTS-EServerSocket-105] - FAController: set useBackEndAliases to false
2026-03-12 22:45:48.760 [TC] INFO [JTS-EMsgPacer-109] - Starting compressor
2026-03-12 22:45:48.767 [TC] INFO [JTS-EMsgPacer-109] - Shutting down compressor. FlatLen:0
2026-03-12 22:45:48.768 [TC] INFO [JTS-EMsgPacer-109] - CM setting requested API account spec to DUO493542.(API)
2026-03-12 22:45:48.783 [TC] INFO [JTS-EMsgPacer-109] - CM Sending current account image DUO493542 to API
2026-03-12 22:45:49.304 [TC] INFO [JTS-QuickMktDataWrapper-112] - Farm cashfarm/UNCONNECTED: Creating ServiceConnection for:cashfarm
2026-03-12 22:45:49.305 [TC] INFO [JTS-QuickMktDataWrapper-112] - Farm cashfarm/UNCONNECTED: Starting connection thread
2026-03-12 22:45:49.305 [TC] INFO [JTS-QuickMktDataWrapper-112] - Added message to queue [serviceName=cashfarm,state=STARTING,size=1]...
2026-03-12 22:45:49.374 [TC] INFO [JTS-cashfarmServiceConnector-114] - Farm cashfarm/STARTING: Connecting natively (cashfarm)...
2026-03-12 22:45:49.375 [TC] INFO [JTS-cashfarmServiceConnector-114] - InnerConnection.connectOrTransfer()[endPoint=ndc1.ibllc.com:4000,serviceType=MARKET_DATA,farmName=cashfarm,usesCcpConman=false]...
2026-03-12 22:45:49.386 [TC] INFO [JTS-cashfarmServiceConnector-114] - InnerConnection.updateEndPointIfNeeded()[endPoint=ndc1.ibllc.com:4000,serviceType=MARKET_DATA,farmName=cashfarm,mainConnUseSsl=true,useSslFarmList=].
2026-03-12 22:45:49.388 [TC] INFO [JTS-cashfarmServiceConnector-114] - Connecting ndc1.ibllc.com:4000 timeout=0...
2026-03-12 22:45:49.388 [TC] INFO [JTS-cashfarmServiceConnector-114] - CONN CALC: Last connection set as now:22:45:49:388
2026-03-12 22:45:49.489 [TC] INFO [JTS-cashfarmServiceConnector-114] - Connected to ndc1.ibllc.com:4000/64.190.197.40 remote-ip on local port 0 socket local addrs:port /38.141.14.52:60428
2026-03-12 22:45:49.490 [TC] INFO [JTS-cashfarmServiceConnector-114] - Updating machine info [connectionAddress=/38.141.14.52]...
2026-03-12 22:45:49.492 [TC] INFO [JTS-cashfarmServiceConnector-114] - Farm cashfarm/PRE_NATIVE: Connected, sending secure connect and/or auth
2026-03-12 22:45:49.492 [TC] INFO [JTS-cashfarmServiceConnector-114] - Added to valid hosts list: ndc1.ibllc.com
2026-03-12 22:45:49.495 [TC] INFO [JTS-cashfarmListenerS10-116] - Starting listener thread [sessionID=10]...
2026-03-12 22:45:49.511 [TC] INFO [JTS-cashfarmServiceConnector-114] - InnerConnection.onConnected() [sessionID=10,secureConnectEnabled=true,logonReplySigned=false].
2026-03-12 22:45:49.520 [TC] INFO [JTS-cashfarmListenerS10-116] - Initial listener buffer size is 131072.
2026-03-12 22:45:49.520 [TC] INFO [JTS-cashfarmListenerS10-116] - Capping listener buffer size at 65536.
2026-03-12 22:45:49.531 [TC] INFO [JTS-cashfarmListenerS10-116] - Listener thread [sessionID=10] is ready to process messages.
2026-03-12 22:45:49.532 [TC] INFO [JTS-cashfarmDispatcherS10-117S10-118] - Starting dispatcher thread [sessionID=10]...