You can contact support@cdkstudio.com for help. I'm spending some time getting to know this promising looking tool. About the 33 face limit per piece, I really hope that will change sometime soon, I want an unlimited amount of faces! About WMP export lockup-- it looks like there are a couple of bugs that can get in the way, but I'm pretty certain that there will be an update fixing some of these problems sometime soon. It's often like this with a 1.0 version.