Crash of engine on start

Posted By: Anonymous

Crash of engine on start - 07/05/11 23:35

A teammate of mine is using a laptop with 2 displays at different resolutions. One the primary display and the other a TV display. Upon opening a small test program I wrote, he gets the standard windows dialog "This program has encountered a problem and need to close" but no engine error is reported and no error code is given. The program is running fine on PC's other then this laptop.

Please tell me steps to resolve this problem. My teammate requires the second display do to vision problems.

Thank you for your time
Malice

Posted By: DJBMASTER

Re: Crash of engine on start - 07/06/11 02:36

It may be a missing DLL. Try updating to the latest DirectX version.

Posted By: jcl

Re: Crash of engine on start - 07/06/11 07:25

It's probably not the engine that crashed. Your team mate should install Gamestudio and run the script of your test program with -diag. This way you'll find the script line that crashes. If the crash happens in a video or audio DLL, the acklog gives details of the problem.

Posted By: Anonymous

Re: Crash of engine on start - 07/11/11 14:21

JCL here is the log txt... If I read this right the problem is me teammate doesn't have a direct x 9 vid card . Right? But the log seems to show that the engine starts anyway. So why the crash?

Quote:

Log of A8 Engine 8.20.1 run at Mon Jul 11 09:55:49 2011
Jay on Windows NT/2000/XP version 5.0 Build 2195
Options -diag
App: D:\DVDs in the making\movies\frame_rate_test.cd\frame_rate_test.exe in D:\DVDs in the making\movies\frame_rate_test.cd\
Author: Jay Young

MM mixer opened
DSOUND device opened
DI interface opened
Start Window opened(c) Conitec - www.3dgamestudio.com
A8 Engine - Commercial Edition V8.20.1 - May 12 2011
Linking D:\DVDs in the making\movies\frame_rate_test.cd\frame_rate_test.exe...

Mouse found
USB Headphone Set opened
Mobile Intel(R) 965 Express Chipset Family old device 13f9 detected
3D Device is not DirectX 9 compatible!
D3D device Mobile Intel(R) 965 Express Chipset Family 13f9 selected........
Running FRAME_RATE_TEST.EXE.
Main started at 1.105
fStraing_Filler_startup started
fMouse_startup started
fPanel_Placer_startup started
fPanel_Scaler_startup started
fCam_startup started
D3D_Init Window: 800x600 -> Window: 1x800x600x32
Video memory found: 302 MB
Main loop at 1.164....
1st frame with 302 MB at 1.167
LevelInit at 5.068
1 entities 1 cameras 0 lights 0 sounds 0 paths
0 lmaps 0 textures...ok
LevelReady at 5.102

Posted By: jcl

Re: Crash of engine on start - 07/12/11 14:36

This is likely a DirectX crash. Your frame rate test will probably not work on that notebook anyway, but simple games, such as some of the samples, also work with old 3D cards.

The crash is either caused by an issue with the DirectX installation or driver, or it's simply a memory problem. DirectX usually crashes when memory runs low. Your teammate should check if he can run some of the samples, and he should reinstall DirectX and his video driver, to be on the safe side.

Posted By: Anonymous

Re: Crash of engine on start - 07/12/11 15:33

Thanks JCL I will try those steps. I think it's a memory problem because at the time of the crash the tester is loading 100 ents via ent_create and using the ent_terrain_place function for level.c.