Wrong equity values with FXCM accounts

Posted By: jcl

Wrong equity values with FXCM accounts - 06/28/13 11:10

We have recently noticed that the FXCM servers return wrong account equity values through the FXConnect interface that's used by Zorro. First only one user reported that phenomenon, but it seems now to affect other accounts too.

Apparently it's a bug of a recent change in the FXCM server software. We're in contact with FXCM about this, but they seem a little slow - they could not yet identify the problem.

Please report here if you observe a different equity in the FXCM trading station and the Zorro display. The wrong equity value does not affect trading, but it is not a satisfying situation, to say the least.
Posted By: FalseDave

Re: Wrong equity values with FXCM accounts - 06/28/13 11:55

Spotted this morning. FXCM GBP DEMO account, the value for equity and P/L is different from the values shown in MT4. Not by a fixed amount but it varys over time has been as high a 40 currently around 7 which is about the lowest I have seen.
Posted By: FalseDave

Re: Wrong equity values with FXCM accounts - 07/01/13 21:52

I think i may have found the problem. USOIL 1.00 Lot Short at 97.13 report tonight at 20:05PM USOIL = 97.93 says 0.8 Pips down £-0.55.
Where in MT4 it reports 0.8 Pips down £-55.00. Is that not a mistake with the point values in the FXCM API.
Correct me if i'm wrong but If you were to be using a system that closes positions based on £ profit you could stand to lose a lot of money in this situation.
Posted By: jcl

Re: Wrong equity values with FXCM accounts - 07/02/13 07:47

No, this can not affect the system. In a trade system, all parameters, of course also the profit, are calculated from the asset prices.

But the problem affects the displayed equity and also the displayed daily profits and losses. I hope FXCM fixes it soon. All external programs that use the ForextConnect API display wrong equities since last week.
Posted By: FalseDave

Re: Wrong equity values with FXCM accounts - 07/02/13 09:20

ah o.k I think I get it. I have a script (not running) that closes all trades when profit > 2% of balance rather than PIPs or other technical exit. I was just worried that if this were to happen in the future it would cause problems.

Code:
var valOpen()
{  
   var val = 0;  
   for(open_trades)    
      if(strstr(TradeAsset,Asset) && TradeIsOpen)      
         val += TradeResult;  
         return val;
}
function run()
{
  if ( valOpen() > ((Balance / 100) * 2))
  {
     exitLong();
     exitShort();   
  }
}
Posted By: jcl

Re: Wrong equity values with FXCM accounts - 07/03/13 10:17

I got notice that FXCM found the problem and they are working on fixing it.
Posted By: 3DCat

Re: Wrong equity values with FXCM accounts - 07/08/13 16:40

Is there any information regarding the fxcm server software?

I still got various problems that go in that general direction.
- I'm demo-testing my own script since two weeks
- I modified the script after one week, added two Algos, Zorro continued all open trades with their valid Algos and identifiers
- I updated this weekend to 1.12.1 All trades where cont.
- The total equity and the open trades value is not the same as in FXCM mobile trading app
- it's actually WAY off
- it could be Zorro/fxcm info ignores only one open trade(it's a big loser so far) although it has been succesfully continued by zorro.

I understand trading cannot be affected by this problem?

If the server has been fixed, where else could the problem be?
Posted By: jcl

Re: Wrong equity values with FXCM accounts - 07/09/13 09:53

Although we got the promise that the problem will be fixed, there is no definite date when that will happen.

When connected to FXCM, you have to ignore the displayed equity value, as well as the open trade profits of some assets such as Oil. The only workaround at the moment is not using the FXCM server, but the MT4 server and/or some other broker.

Posted By: 3DCat

Re: Wrong equity values with FXCM accounts - 07/09/13 10:07

Thanks,
yes, its actually an Oil trade i was suspecting to be ignored by the values. Makes sense now.

Since Zorro doesn't use that values, i think i can safely ignore them and rely on my trading app regarding wins/losses.
Posted By: FalseDave

Re: Wrong equity values with FXCM accounts - 07/26/13 12:58

Any news from FXCM about this JCL. Its still happening ?
Posted By: jcl

Re: Wrong equity values with FXCM accounts - 07/26/13 14:09

The news is that the next update, with the supposed fix, is scheduled for "in 5 to 8 weeks". FXCM has very patient clients.
Posted By: swingtraderkk

Re: Wrong equity values with FXCM accounts - 07/26/13 14:38

Interesting,

I've been running a fxcm demo for weeks now and yesterday the equity and profit figures started to diverge between zorro and the fxcm mt4 I use to check the trades. No open oil trades 9 other trades.

profit = 692 on FXCM 733 on zorro
equity = 49990 on FXCM 50033 on zorro

I'm assuming this is the same bug as already reported, but I'm surprised at how long it took to manifest itself.

I'm also concerned that the other demo I'm running is also starting to diverge, again only as of yesterday but this is using the mt4 bridge to an alpari spreadbetting account. But here the divergence is much smaller and may be due to rounding/updating:

5 open trades, fx only in z.ini

profit = 785 alpari 790 zorro
equity = 11667 alpari 11661 zorro
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