FXCM: "Can't connect to price server"

FXCM has recently changed their server protocol. Consequently some FXCM accounts cannot connect to their price server anymore. As to our information, this does not affect open trades and already running sessions, but it affects starting new FXCM sessions.

If you have a problem connecting to the FXCM price server on a new session, please download the current Zorro beta version from https://zorro-project.com/download.php. This version uses the latest FXCM API. You need to install the API by unzipping a bunch of DLLs - details on https://manual.zorro-project.com/fxcm.htm.

Price server problem with previous Versions
therefore i use the Beta-Version, but it doesnt work


FXCM is not in the Broker-list The Account-dropdown lists not the information from the Accounts.csv

Accounts.csv looks like this
Name,Broker,......
Demo,FXCM,........
First,FXCM,......
Second,FXCM,.....

For account lists you'll need Zorro S. But FXCM is definitely included in the beta version. Make sure that you've completely installed the beta with all DLLs.

Beta Version is not an installer.
Now I have copie the key to my (seperate) Beta-Folder
The accountlist works now.
But FXCM ist not in the Broker List. Do you see it on my schreenshot above?


Now the new Problem:
-------------------------------------------------------------------
Zorro S 2.14.4
(c) oP group Germany 2019
Registered to: Gerhard Keller
Update period expired
Please extend or revert to previous version
------------------------------------------------------------------

YES I want to stay on Version 1.96. but no connection to Price Server. What can I do?

You can copy the new FXCM plugin over to your old version. But for this you first need to get it running. Maybe some DLL is missing on your PC, or the FXCM API does not support your Windows version. Contact Support.

Thanks jcl. This came on really suddenly... Please confirm:

a) This situation makes the "lifetime" 1.x license immediately worthless, less than 6 months after 2.x, at least for trading with FXCM; and eventually (soon?) for all brokers.

b) The only way to continue trading S is to purchase the S license and install 2.x.

c) 1.96 trades can not be continued by the latest 2.x beta. And since 1.x no longer works, all active trades must from now forward be manually managed.

Thanks.

This is an FXCM issue, not a license issue. Brokers can anytime stop their services or change their protocols - your Zorro license has no influence on that.

Thanks jcl for the response to a).

Please also clarify/confirm b) & c).

Thanks.

New FXCM API does not work anymore with Windows Vista.

It works with Vista, but only when you install a lot of additional system DLLs, which is not really recommended. Better upgrade to Win 7 on that occasion. It's in all regards better than Vista anyway.

jcl,

Beta 2.14.7 installs, but ...

1) On Server 2012 VPS (where I have been running 1.96) FXCM does not appear in the drop-down. Locally, on Wine, FXCM does appear.

2) It does not include the Z Strategies.

Thanks.

jcl,

1) appears to have been a false alarm - installing Windows Updates allows 2.14.7 to show FXCM.

2) is still an issue.

3) what exactly is meant in the prior post about copying 2.14 DLLs to 1.96? Which DLLs exactly?

Thanks.

The FXCM.dll and all DLLs from the main folder. There are no Z systems in a beta version.

Thanks jcl.

For the benefit of any others on Server 2012, this is what worked for 1.96 to use the new API:

1) Windows Update
2) Copied 2.14 FXCM.dll to Plugins folder
3) Support provided a link to a ZIP of DLLs. Copied all DLLs except the api-ms-win-* DLLs to Zorro folder

Thanks.

How can I get the ZIP of DLLs. Urgently need them for my trading.

Just copying the FXCM dll did not help.

The ZIP is included in the latest beta version.

Thank you, it is working again.

Hi there,
I'm having the same problems. Can't connect to FXCM anymore. Getting also the "login to price server failed". Tested with Zorro 1.96 - 2.12. With the new beta of 2.15.1 I now get a "Broker Login: No Data!".
Any solutions around here?
regards

https://manual.zorro-project.com/fxcm.htm

Great, thanks.