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Re: New online order system [Re: ello] #133956
06/05/07 12:04
06/05/07 12:04
Joined: Jul 2000
Posts: 27,935
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,935
Frankfurt
When you order Gamestudio or lite-C, shareIt sends you the key file immediately.

However when you ordered an upgrade, which I suppose you did, shareIt informs you that you'll get your key file and password within the next 2 days. This is because your password has to be verified. I see from the process protocol here that everything went fine with your order. Until your key file arrives you can work with A7 as a trial version.

Re: New online order system [Re: jcl] #133957
06/05/07 12:16
06/05/07 12:16
Joined: Oct 2002
Posts: 8,939
planet.earth
ello Offline
Senior Expert
ello  Offline
Senior Expert

Joined: Oct 2002
Posts: 8,939
planet.earth
ah, ok.. and this will also include the right password than for accessing the public beta, right?

Quote:

Until your key file arrives you can work with A7 as a trial version.




i guess no, because the programm quits immediately

anyway, i'll be patient for the mail

Re: New online order system [Re: jcl] #133958
06/05/07 17:02
06/05/07 17:02
Joined: Sep 2001
Posts: 375
Hamburg, Germany / Springfield...
Andreas C Offline
Senior Member
Andreas C  Offline
Senior Member

Joined: Sep 2001
Posts: 375
Hamburg, Germany / Springfield...
Hmmm so I guess I'll have to wait as well ...

BTW, ShareIT send me a message that my order could not be processed and included a link to try again. I did that and now am crossing my fingers that everything goes OK.

Can you check if the order shows up OK on your end ? I called the credit card company and they verified that it is not a problem with the credit card.

Cheers,
Andreas

Last edited by Andreas C; 06/05/07 17:06.

____________________________________________________
GameCore / Unity / UDK
Lightwave 9.6 / Blender / Fragmotion / ZBrush 3.5
TextureMaker / PSP-X
Re: New online order system [Re: Andreas C] #133959
06/05/07 17:04
06/05/07 17:04

A
Anonymous
Unregistered
Anonymous
Unregistered
A



what can you buy there the A6 and the A7 pre-release,or?

Re: New online order system [Re: ] #133960
06/05/07 17:30
06/05/07 17:30
Joined: Jul 2000
Posts: 27,935
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,935
Frankfurt
Ok, the systems seems to work... orders are processed and money is accumulating in our bank account.

AndreasC: We have no order from someone from Hamburg currently in process on our server, so your order didn't make it so far. The response from ShareIt probably means that your credit card could not be charged. Maybe the card holder name was not consistent with the data stored at the credit card company, or something like that. You can contact their customer care center and check what to do. Maybe you can try a different payment method, like prepayment or PayPal.

Re: New online order system [Re: jcl] #133961
06/05/07 18:32
06/05/07 18:32
Joined: Sep 2001
Posts: 375
Hamburg, Germany / Springfield...
Andreas C Offline
Senior Member
Andreas C  Offline
Senior Member

Joined: Sep 2001
Posts: 375
Hamburg, Germany / Springfield...
Quote:


AndreasC: We have no order from someone from Hamburg currently in process on our server, so your order didn't make it so far.




Well, I called them and gave them the same information I put in online ... and it worked .

BTW, the order would be from Andreas_C from Springfield, VA ...

Cheers,
Andreas


____________________________________________________
GameCore / Unity / UDK
Lightwave 9.6 / Blender / Fragmotion / ZBrush 3.5
TextureMaker / PSP-X
Re: New online order system [Re: Andreas C] #133962
06/05/07 21:47
06/05/07 21:47
Joined: Mar 2006
Posts: 3,538
WA, Australia
J
JibbSmart Offline
Expert
JibbSmart  Offline
Expert
J

Joined: Mar 2006
Posts: 3,538
WA, Australia
i'm upgrading when i get home this arvo just so i don't do anything i'll regret, "Gamestudio/A7 Commercial Upgrade from A7/A6 Extra" will also upgrade from old A6 Extra (like, if i didn't buy A6 Extra this year and so am not eligible for the free upgrade to A7 Extra)? i know it says "A7/A6" so it seems self-explanatory, but buying A7 extra gives you "A7/A6" so i just want to be absolutely sure

julz


Formerly known as JulzMighty.
I made KarBOOM!
Re: New online order system [Re: JibbSmart] #133963
06/05/07 22:32
06/05/07 22:32
Joined: Apr 2006
Posts: 1,551
Netherlands
D3D Offline
Serious User
D3D  Offline
Serious User

Joined: Apr 2006
Posts: 1,551
Netherlands
Have just bought A6 -> A7 commercial upgrade. To bad its Shareit and if your from any country in the EU you must pay vat or something. Also it seems my webhost email is down and did not get any invoice from them. Oh and they don't have a re-send invoice button on the website


smile
Re: New online order system [Re: D3D] #133964
06/06/07 06:29
06/06/07 06:29
Joined: Mar 2007
Posts: 261
Germany
Thracian Offline
Member
Thracian  Offline
Member

Joined: Mar 2007
Posts: 261
Germany
Hello,
i have a little question about upgrading from A6 to A7:
is there anything like a student discount. I remember that for A6 commercial there existed a discout of 5%.


------------------------

All programmers are playwrights and all computers are lousy actors.
Re: New online order system [Re: Thracian] #133965
06/06/07 08:28
06/06/07 08:28
Joined: Jul 2000
Posts: 27,935
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,935
Frankfurt
- Student discounts are not for upgrades.

- If the invoice email gets accidentally erased, contact ShareIt at their Customer Care Center. I suppose they can send you the invoice again.

- VAT has nothing to do with ShareIt - it's the law. But you can avoid VAT in Europe when you are a business and give your VAT ID when ordering.

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