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Trying to reinstall GS after a long, long break... #235273
11/06/08 19:53
11/06/08 19:53
Joined: Nov 2008
Posts: 6
J
Joom Offline OP
Newbie
Joom  Offline OP
Newbie
J

Joined: Nov 2008
Posts: 6
Dumb questions follow...

Almost a year ago I bought a copy of A7 from someone, had the license transferred, got it installed, and registered here on the forums. All that went well. Shortly after that my computer crashed. Got a new computer, but never reinstalled GameStudio. I have another new computer now and decided to get back into GS, but I'm having trouble getting it installed. I don't have the original emails from Conitec anymore, lost them in the crash. I don't even know what address I used originally for the email address.

I do have the original registry key that I used when I first installed it, but it doesn't seem to work now. I'm using Vista now, that may be part of it. I can't log into My Account, I guess I don't have the right info for that either. Basically, I have nothing except the latest download for GS and I know I own the Commercial license. Other than that I'm sitting here on my thumbs with nowhere to go. I can't find a place to send a support ticket in to Conitec. So, I registered a new forum account here hoping I could find something out.

Do I have any options? Thanks...

Re: Trying to reinstall GS after a long, long break... [Re: Joom] #235278
11/06/08 20:01
11/06/08 20:01
Joined: Jul 2002
Posts: 4,436
Germany, Luebeck
Xarthor Offline
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Xarthor  Offline
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Joined: Jul 2002
Posts: 4,436
Germany, Luebeck
sent a mail to the conitec support, describe your situation, give them the info they might need (who was the guy you got the licence from, your real name) and hopefully they'll find a way to help you.

Re: Trying to reinstall GS after a long, long break... [Re: Xarthor] #235284
11/06/08 20:26
11/06/08 20:26
Joined: Nov 2008
Posts: 6
J
Joom Offline OP
Newbie
Joom  Offline OP
Newbie
J

Joined: Nov 2008
Posts: 6
Thanks Xarthor, but I looked all over the site before I re-registered here and the only email address I could find was "info (at) 3dgamestudio.net", nothing for support. Might have missed it. Is that the address I should use, or is there another one? Thanks...

Re: Trying to reinstall GS after a long, long break... [Re: Joom] #235286
11/06/08 20:33
11/06/08 20:33
Joined: Apr 2008
Posts: 61
F
firelord Offline
Junior Member
firelord  Offline
Junior Member
F

Joined: Apr 2008
Posts: 61
there is a forum thread called ask conitec.
so you should ask there..

Re: Trying to reinstall GS after a long, long break... [Re: firelord] #235287
11/06/08 20:45
11/06/08 20:45
Joined: Nov 2008
Posts: 6
J
Joom Offline OP
Newbie
Joom  Offline OP
Newbie
J

Joined: Nov 2008
Posts: 6
Thanks firelord...


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