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Re: damn, my harddrive is away [Re: ello] #247786
01/22/09 15:53
01/22/09 15:53
Joined: Aug 2003
Posts: 2,122
Berlin, Germany
checkbutton Offline

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checkbutton  Offline

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Berlin, Germany
No, you have to give your harddrive to seagate. Let it be repaired privately and give the bill to seagate won't work...


I don't have a homepage, for god's sake!
Re: damn, my harddrive is away [Re: checkbutton] #247787
01/22/09 16:08
01/22/09 16:08
Joined: Oct 2002
Posts: 8,939
planet.earth
ello Offline OP
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ello  Offline OP
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planet.earth
Originally Posted By: checkbutton
Let it be repaired privately and give the bill to seagate won't work...

and i guess thats what they count on. who would send his harddisc to a company not around the corner?


www.earthcontrol.de
quoted: We want to maintain a clean, decent, American family suited forum look... which means you may post zombies or chainsaw massacres, but no erotic.
Re: damn, my harddrive is away [Re: checkbutton] #247800
01/22/09 17:26
01/22/09 17:26
Joined: Sep 2002
Posts: 8,177
Netherlands
PHeMoX Offline
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Originally Posted By: checkbutton
No, you have to give your harddrive to seagate. Let it be repaired privately and give the bill to seagate won't work...


I would send the bill anyways... you might get lucky. smile


PHeMoX, Innervision Software (c) 1995-2008

For more info visit: Innervision Software
Re: damn, my harddrive is away [Re: PHeMoX] #247808
01/22/09 18:05
01/22/09 18:05
Joined: Mar 2002
Posts: 7,726
old_bill Offline
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Well, not everyone has a recovery specialist around the corner,
there're just a little bunch of companies doing a real good job
in this area so sending might be worth the issue. wink
But nevermind, Seagate will just flash something on the controller
and wont touch the disks itself.

But you try to do this by yourself, just plug in the hdds, run the update tool,
(you can find it in the officiual Seagate forum) and try to flash it.

This worked for almost half of the users who are affected.


Success is walking from failure to failure with no loss of enthusiasm.
Re: damn, my harddrive is away [Re: old_bill] #247814
01/22/09 18:34
01/22/09 18:34
Joined: Oct 2002
Posts: 8,939
planet.earth
ello Offline OP
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ello  Offline OP
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how can this work if the harddisk is not even recognized? how can i flash something onto something not there?? or is there a special trick?


www.earthcontrol.de
quoted: We want to maintain a clean, decent, American family suited forum look... which means you may post zombies or chainsaw massacres, but no erotic.
Re: damn, my harddrive is away [Re: ello] #247815
01/22/09 18:44
01/22/09 18:44
Joined: Sep 2002
Posts: 8,177
Netherlands
PHeMoX Offline
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Yeah, there are plenty of tricks, but you won't be able to do those without special equipment or even with your own PC.

Usually such drives need to be taken apart. Most of the time only certain specific parts are broken or damaged. When they determine which part, they will try to replace that or at least connect the part that carries the data to a device able to transfer the data to a new hard disk.

A disk that won't be recognized when booting doesn't mean all the data got lost, it usually just has become unreadable. Trying to flash the hard disk will be one of the first things they will try, but you won't be able to when the interface got damaged somehow.

Cheers


PHeMoX, Innervision Software (c) 1995-2008

For more info visit: Innervision Software
Re: damn, my harddrive is away [Re: PHeMoX] #247892
01/23/09 07:35
01/23/09 07:35
Joined: Mar 2002
Posts: 7,726
old_bill Offline
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old_bill  Offline
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Seagate provides some tools that will recognize the HDD even if windows does not,
just check their support page and forum.


Success is walking from failure to failure with no loss of enthusiasm.
Re: damn, my harddrive is away [Re: old_bill] #247896
01/23/09 07:53
01/23/09 07:53
Joined: Oct 2002
Posts: 8,939
planet.earth
ello Offline OP
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ello  Offline OP
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planet.earth
the problem remains.. from where do i run a tool when there is no interface for me?

anyhow, they say "Solange die Platte noch funktioniert, lässt sich der Firmware-Fehler durch ein Update korrigieren, das man auf Anfrage vom Seagate-Support zugeschickt bekommt."

or do you have other informations? can you provide a link (if you have one) ?

Re: damn, my harddrive is away [Re: ello] #247899
01/23/09 08:48
01/23/09 08:48
Joined: Mar 2002
Posts: 7,726
old_bill Offline
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See this for general information:
http://www.heise.de/resale/Seagate-begin.../meldung/122159

In one of the older articles regarding this issues where discussion topics where
users reported that they have flashed their devices even after they've beed dead.


Success is walking from failure to failure with no loss of enthusiasm.
Re: damn, my harddrive is away [Re: old_bill] #247908
01/23/09 10:17
01/23/09 10:17
Joined: Aug 2003
Posts: 2,122
Berlin, Germany
checkbutton Offline

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checkbutton  Offline

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Well, you will need a second hard drive with an OS on it to give it a try...


I don't have a homepage, for god's sake!
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