Hi!

I got this zorro alert running z12 demo on VPS:

Zorro Alert Dialog: Unconfirmed - Check trade with XAG/USD

Relevant sections of log:


The Silver trade was indeed opened at 20:16 lots 150.0 price 21.11 but zorro is not managing this trade.

What causes this?
Is there anything we can do to prevent them?
I don't think there is a way to get z12 to resume the trade, so it will have to be managed manually, is there any info on what the VO algo tries to do?

The alert means that you should check if the trade is opened in the trade station, and close it. Zorro can not manage this trade and it is not recommended to manually manage it.

This happens when the FXCM server becomes unresponsive just after a trade was entered, but before it was confirmed. It happens rarely, but it happens, for instance when the online connection temporarily breaks down. Zorro waited 51 seconds for the confirmation of that trade, and as none arrived, it opened the alert dialog.

There are two possible ways to reduce the likeliness of that problem: letting Zorro wait even longer, or enter trades not exactly at minute boundaries, but delay them by individual intervals. We have the impression that the FXCM server sometimes gets a hickup when too many trades are entered at the same time. Thus we plan to implement the second method in a future version.

OK thanks jcl.