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A searchable knowledgebase system
#83557
07/28/06 03:30
07/28/06 03:30
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Joined: Feb 2003
Posts: 6,818 Minot, North Dakota, USA
ulillillia
OP
Senior Expert
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OP
Senior Expert
Joined: Feb 2003
Posts: 6,818
Minot, North Dakota, USA
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Like many companies do (my webhost (edatarack), Microsoft, and Spy Sweeper for some examples), Gamestudio should have a knowledgebase system for common issues like an invalid file name (due to spaces in the name), issues with the level because the level name is untitled (unsaved), or those Z-sorting issues many tend to run into due to transparent textures, having a knowledgebase system that covers these common technical issues would be useful, especially to newbies.
"You level up the fastest and easiest if you do things at your own level and no higher or lower" - useful tip
My 2D game - release on Jun 13th; My tutorials
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Re: A searchable knowledgebase system
[Re: ulillillia]
#83558
07/28/06 04:34
07/28/06 04:34
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Joined: Mar 2005
Posts: 725 USA
TeutonicDarkness
User
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User
Joined: Mar 2005
Posts: 725
USA
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Quote:
Like many companies do (my webhost (edatarack), Microsoft, and Spy Sweeper for some examples), Gamestudio should have a knowledgebase system for common issues like an invalid file name (due to spaces in the name), issues with the level because the level name is untitled (unsaved), or those Z-sorting issues many tend to run into due to transparent textures, having a knowledgebase system that covers these common technical issues would be useful, especially to newbies.
I like that idea a lot... however I'm sure many users would find it even better if it was Version specific; telling all common probelms etc with specific versions as well to avoid confusion and fustration.
Just my thoughts...
*** Teutonic Darkness ***
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Re: A searchable knowledgebase system
[Re: TeutonicDarkness]
#83559
07/28/06 05:24
07/28/06 05:24
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Anonymous
Unregistered
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Anonymous
Unregistered
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Version and EDITION specific would be a better ideal. For example, for materials: Quote:
The following applies to:
- A6
- 6.31.4 and later[list]
- Commercal
- Pro
I'd construct a list in following order:
Acknex Release>Version>Edition
Or how about terrains?
Quote:
- A6
- All versions of 3DGS
- Extra
- Commercal
- Pro
- A5
- All versions of 3DGS
- Extra
- Commercial
- Pro
I tried to create a sublist but this forum software won't let me do that.
Last edited by Grayson Peddie; 07/28/06 05:26.
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Re: A searchable knowledgebase system
#83560
07/28/06 08:10
07/28/06 08:10
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Joined: Mar 2005
Posts: 725 USA
TeutonicDarkness
User
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User
Joined: Mar 2005
Posts: 725
USA
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Yes.... I agree Both would be totally awesome. Save a lot of fustration... *** Teutonic Darkness ***
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Re: A searchable knowledgebase system
[Re: TeutonicDarkness]
#83561
07/28/06 08:44
07/28/06 08:44
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Joined: Mar 2002
Posts: 7,726
old_bill
Senior Expert
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Senior Expert
Joined: Mar 2002
Posts: 7,726
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Something like this could be easily implemented into the wiki, as it already exists, and offers much possibilities to set up such a database.
old_bill
Success is walking from failure to failure with no loss of enthusiasm.
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Re: A searchable knowledgebase system
[Re: old_bill]
#83562
07/28/06 15:59
07/28/06 15:59
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Joined: Feb 2003
Posts: 6,818 Minot, North Dakota, USA
ulillillia
OP
Senior Expert
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OP
Senior Expert
Joined: Feb 2003
Posts: 6,818
Minot, North Dakota, USA
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Having it in the Wiki could turn up irrelevent results. If someone lists a project with the word "invalid" used extensively, or "sorting", it could be misleading to a certain extent and that would likely be the first result shown instead of the second or third. The knowledgebase should be separate for this reason. The manual does cover some things, but it's sometimes too vague. A knowledgebase system would allow more in-depth troubleshooting, list possible causes and how to work around it or fix it. I do agree with having the version and edition the issue applies to would be very useful. The case of spaces in a file name applies to all versions and editions (as far as I now that is). Unlike the tips and tricks section which are nontechnical issues, the knowledgebase should cover only technical issues.
"You level up the fastest and easiest if you do things at your own level and no higher or lower" - useful tip
My 2D game - release on Jun 13th; My tutorials
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