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Re: Problem with FXCM [Re: DdlV] #427203
08/05/13 09:04
08/05/13 09:04
Joined: Jul 2000
Posts: 27,986
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,986
Frankfurt
Some news about the FXCM crash situation.

FXCM apparently could not yet fix the problem. But we now got a lot of advices how to prevent the crashes. They happen due to internal state changes of the API. This explains why they happen on some PCs much more often than on others. It also explains why the problem went unnoticed by us and also by FXCM at first.

We're now going to produce a new FXCM plugin that does not access the API when such a state change is likely. If this was really the reason of the problem, the crashes should be gone. Otherwise we have to abandon the FXCM API until they fix the problem on their side.

We hope to have the new plugin ready in the next time and will then upload it for beta testing.

Re: Problem with FXCM [Re: jcl] #427205
08/05/13 09:33
08/05/13 09:33
Joined: May 2013
Posts: 627
Bonn
Sundance Offline
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Sundance  Offline
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I would be very interested in this update as i wrote here i had an Zorro/FXCM crash when i logged into my VPS...

Do you think there is a chance those crashes will also be vanished with the new version?

Re: Problem with FXCM [Re: Sundance] #427209
08/05/13 10:13
08/05/13 10:13
Joined: Jul 2000
Posts: 27,986
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,986
Frankfurt
All crashes are the same crash, so they all will be vanished when that problem is fixed. I've given you access to the Zorro beta forum, so you can there download the new plugin and test it.

Re: Problem with FXCM [Re: jcl] #427434
08/08/13 06:57
08/08/13 06:57
Joined: May 2013
Posts: 627
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Sundance Offline
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Sundance  Offline
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Now i got a No Data! message on my FXCM live account under Zorro 1.12. The MT$ bridge Live account with GlobalPrime under Zorro 1.14 is still running fine.
I stopped Zorro and restarted it. Now its running again...


@Acid @JCL: Do you think i can change to 1.14 with my FXCM account!? Seems it is stable and i see no errors on GlbapPrime and neither on acids accounts...
When i do the change i have to wait till all trades are closed since the Z12s was recompiled and can't continue my old trades!? Is this right?

Re: Problem with FXCM [Re: Sundance] #427441
08/08/13 08:08
08/08/13 08:08
Joined: Jul 2000
Posts: 27,986
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,986
Frankfurt
Yes, I think you can change to 1.14. I don't know if the No Data problem is completely solved, but at least it's certainly not worse than in 1.12. The Z12 trades can be continued with 1.14.

Re: Problem with FXCM [Re: jcl] #427442
08/08/13 08:10
08/08/13 08:10
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Posts: 627
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Sundance Offline
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Sundance  Offline
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Thanks JCL!! Will do it ASAP because tomorrow i'am going on holiday.

PS: So its done. Running live FXCM under Zorro 1.14 :-)

Last edited by Sundance; 08/08/13 08:36.
Re: Problem with FXCM [Re: Sundance] #428515
08/29/13 01:10
08/29/13 01:10
Joined: Jun 2013
Posts: 1,609
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DdlV Offline
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DdlV  Offline
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FYI, jcl: Received No Data today sometime between 16:00 and 20:00 UTC on 1.14 release.

Re: Problem with FXCM [Re: DdlV] #428527
08/29/13 10:31
08/29/13 10:31
Joined: Jul 2000
Posts: 27,986
Frankfurt
jcl Offline OP

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jcl  Offline OP

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Posts: 27,986
Frankfurt
Do you have the diag.txt?

Re: Problem with FXCM [Re: jcl] #428539
08/29/13 12:47
08/29/13 12:47
Joined: Jun 2013
Posts: 1,609
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DdlV Offline
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Don't seem to have an applicable one. The one I have starts with timestamps of 29-08 00:xx, which is after the problem occurred.

Zorro also crashed after doing the Stop, No, & No... Maybe that messed it up?

Can the diag.txt's be versioned rather than being overwritten?

Re: Problem with FXCM [Re: DdlV] #428541
08/29/13 13:01
08/29/13 13:01
Joined: May 2013
Posts: 627
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Sundance Offline
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Sundance  Offline
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Just an info from my FXCM account. Since changing to 1.14 i have no errors.

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