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Re: Problem with FXCM [Re: Sundance] #431022
10/08/13 11:40
10/08/13 11:40
Joined: Jun 2013
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DdlV Offline
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jcl, I have on 1.16 release running Z2 a "Broker Asset GBP/USD: No Data! at UTC 08.10. 03:23:08". Should I click OK or Cancel?

I tried using Shadow Copy to get the Z2diag.txt, but the 1st message is timestamped 11:30:36...

Re: Problem with FXCM [Re: DdlV] #431042
10/08/13 16:29
10/08/13 16:29
Joined: Jul 2000
Posts: 27,982
Frankfurt
jcl Offline OP

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jcl  Offline OP

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Joined: Jul 2000
Posts: 27,982
Frankfurt
First copy the diag.txt to a safe place for posting it here, then click "Ok" for continuing trading.

Re: Problem with FXCM [Re: jcl] #431043
10/08/13 16:50
10/08/13 16:50
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DdlV Offline
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OK, I just clicked OK. Do I also need to Stop?

What do you mean by "continuing trading"? Trading seems to have continued behind the pop-up as a new position was entered in GBP/USD many hours after the pop-up and before I clicked OK...

I can post the diag.txt, but there's nothing in it from the time of the error - it starts hours later...

Re: Problem with FXCM [Re: DdlV] #431087
10/09/13 08:31
10/09/13 08:31
Joined: Jul 2000
Posts: 27,982
Frankfurt
jcl Offline OP

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jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,982
Frankfurt
No, you do not need to stop. The diag.txt records only the last 1000 events, so if trading continues, the situation will be overwritten after some time. Still, if that happens again and you notice it in time, I'm very interested in the diag.txt.

Re: Problem with FXCM [Re: jcl] #431112
10/09/13 14:19
10/09/13 14:19
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DdlV Offline
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OK - I'll try to get up earlier next time! laugh

As a thought, how about an even higher verbose # for special situations like this that would create a series of diag.txt's? And perhaps pops up cleanup reminders like happens for logs...

Re: Problem with FXCM [Re: DdlV] #432413
11/06/13 01:21
11/06/13 01:21
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DdlV Offline
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I've received another No Data, this time for AUD/USD. It happened at 00:34:06. By coincidence I noticed it about 35 minutes later ~01:16. diag.txt had already been overwritten. In fact, it looked like it had been reinitialized - it had hardly anything in it - only 1 group of records from 01:16:05. I've clicked OK to continue trading per the above.

Since Zorro can pop up a window, can it also save the diag.txt?

Re: Problem with FXCM [Re: DdlV] #432432
11/06/13 09:39
11/06/13 09:39
Joined: Jul 2000
Posts: 27,982
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,982
Frankfurt
Yes, it's certainly possible to save a diag.txt copy when a message box pops up. It's too late for the upcoming version 1.2, but we'll do that for the following update.

Re: Problem with FXCM [Re: jcl] #432467
11/06/13 15:26
11/06/13 15:26
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DdlV Offline
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No Data again today at UTC 14:57:47, USD/CAD. I paid closer attention this time. I saw it ~15:10. diag.txt was 1k, timestamp 15:08. Started Shadow Copy and looked again - still 1k, but timestamp 15:10. Shadow Copied diag.txt contains only messages from after 15:10 - the only timestamp in the file is 15:19. What's clearing the diag.txt so often? Is there a bug that it's not being appended to?

I've clicked OK to resume trading.

Re: Problem with FXCM [Re: DdlV] #432924
11/19/13 13:28
11/19/13 13:28
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DdlV Offline
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Joined: Jun 2013
Posts: 1,609
For the record keeper, another No Data again last night on EUR/USD, Zorro 1.16 release.

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