Do you have a preference for time of day to do this? If not, I suppose at night during slower trading would be best...

Won't I need to click Trade to get Zorro going again?

Lastly, this is the impossible "proving the negative", so after how many days will we consider that this works?

Thanks.

Yes, slower trading would be better. You need not click Trade because Zorro will be still trading when you did it right.

After how many days is hard to say - we're running Zorro 1.12 since months and had no problem so far. If you previously had a "No Data" after 6 days, I think 60 days with no crash would indicate some significance of the workaround.

OK, I'll try it tonight. Do I need to do it over the weekend too? Zorro will have disconnected, but will still be in Trade mode...

Within 60 days will be a new version, right? So we'll have to restart the 60 day clock after it's installed?! Or maybe FXCM will come through...

Well, that didn't take long. I reset per above last night and sometime within the last 2.5 hours another No Data occurred.

Next step?

Thanks.

Continue nevertheless.

I'm just an observer in this issue (which may affect me some day lol)... but out of curiosity, is it possible that the issue could be related to DDlV's internet connection to FXCM?

For example, have you done any robustness testing with Zorro->FXCM while simulating a flaky connection? Would be easy to do by randomly unplugging the CAT5 connection to your computer (or flipping off wireless connection for example)

I thought something similar. I have no problem with FXCM connection either.
Or could it be OS based problem? I'am running at MS Server2012.... You know this free VPS from Amazon. There surely have a stable internet connection :-)

Good point... the OS could also get in the way. Also specifically antivirus and/or nonstandard firewall applications. For example, Windows ships with a built-in firewall, but some Antivirus packages like Norton and Sophos allow you to provide a replacement firewall.

Some antivirus and/or firewall applications also filter what they deem "abnormal" port traffic. For example once I was banging my head against the wall trying to figure out why Metatrader couldn't send outbound email alerts... and tracked the problem down to a "feature" in McAfee antivirus that blocked port 25 traffic by default, assuming it was a spambot since it didn't come from an "approved" application.

(note: with all of the above said -- I personally will always use an antivirus software, the Windows firewall service and a hardware firewall in front of my computer. I require these minimum basics.)

jcl: Continue with exactly the same Stops every (or every other) night? Do you want a post of every No Data that occurs over the next 58 days?

Also, last night occurred a large number of "Broker: Error - Cannot place more than one order of this type for each trade" attempting to Close a position. The position eventually closed. Was Zorro trying to place more than one order of whatever type for the trade?

dusktrader, Sundance: Thanks for your thoughts! This Zorro is also running on an Amazon AWS, Server 2008 R2 (before jcl posted about 2012), no antivirus, etc., & Windows updates not done. Only other software installed is Broker interface and ShadowCopy.

Thanks! We need no report of further "No Datas" at this point, as we know this problem already. But as to under which conditions it happens more often or less often, my guess is as good as yours.

The problem is unrelated to the internet connection, but it is seems to be affected by something else, because it happens much more frequently on some user's machines than on others. Maybe it's the RAM size, which would explain why we never observed this problem here with version 1.12.

The message "Cannot place more than one order of this type for each trade" was wrong. Zorro does never place several orders per trade. The real reason of the problem was no quotes at that time, so the trades could not be closed. Zorro retries until the trade is closed.