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MT4/5 Can't initialize bridge - FOREX.comCA demo account #475632
12/30/18 03:02
12/30/18 03:02
Joined: Aug 2018
Posts: 9
BC
PhabGuy Offline OP
Newbie
PhabGuy  Offline OP
Newbie

Joined: Aug 2018
Posts: 9
BC
Greetings! I'm FOREX.com from Canada (FOREX.comCA) and they recently did a so-called account "upgrade" and also upgraded their MT4 platform. After these changes, Zorro 1.96 is unable to connect to MT4 via the MT4/5 bridge. E.g. if I run the TradeTest script, the log says:

TradeTest
Login 0 MT4/5 (demo)..
!Can't initialize bridge!
Check account number 22203000
Can't connect!

The account is definitely a "DEMO" account on a "DEMO" server, specifically "FOREX.comCA-Demo 129" and the Zorro EA is happily running in a EURUSD chart. "Allow DLL imports", "Allow import of external experts" and "Allow live trading" are all checked.

Any thoughts or suggestions how to debug this?

Many thanks in advance and have the best year ever in 2019!

Last edited by PhabGuy; 12/30/18 03:13. Reason: added further info

"May fortune favor the foolish!"
Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: PhabGuy] #475635
12/30/18 12:26
12/30/18 12:26
Joined: Feb 2017
Posts: 794
Chicago
AndrewAMD Online
User
AndrewAMD  Online
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Joined: Feb 2017
Posts: 794
Chicago
Try deleting your old expert advisor and putting in the one from the Zorro folder.

Make sure you get a smiley face in the corner of your MT4 chart.

Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: AndrewAMD] #475639
12/30/18 20:46
12/30/18 20:46
Joined: Aug 2018
Posts: 9
BC
PhabGuy Offline OP
Newbie
PhabGuy  Offline OP
Newbie

Joined: Aug 2018
Posts: 9
BC
Originally Posted By: AndrewAMD
Try deleting your old expert advisor and putting in the one from the Zorro folder.

Make sure you get a smiley face in the corner of your MT4 chart.


Thanks for suggestion AndrewAMD. I deleted the Zorro MT4 EA, DLL and EX4 and replaced them with the ones from the Zorro v1.96 distribution. Then recompiled the EA and added it to a EURUSD chart. The Zorro EA is running, it says "Controlled by Zorro EA 2.03" and there is a smiley face in the corner. Unfortunately, the Zorro 1.96 console is still giving the "!Can't initialize bridge!" error message.

It is possible that the Zorro console is unable to determine that I'm using a demo account? I gather you can't do live trading through the MT4 bridge?

I'm going to see if there is some way to re-install the old version of the FOREX.com MT4.

Cheers!


"May fortune favor the foolish!"
Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: PhabGuy] #475640
12/30/18 22:00
12/30/18 22:00
Joined: Aug 2018
Posts: 9
BC
PhabGuy Offline OP
Newbie
PhabGuy  Offline OP
Newbie

Joined: Aug 2018
Posts: 9
BC
Originally Posted By: PhabGuy
It is possible that the Zorro console is unable to determine that I'm using a demo account? I gather you can't do live trading through the MT4 bridge?

I'm going to see if there is some way to re-install the old version of the FOREX.com MT4.


Or... just create another demo account. Which I did, and now it works! :-( Go figure.


"May fortune favor the foolish!"
Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: PhabGuy] #475641
12/31/18 02:07
12/31/18 02:07
Joined: Aug 2018
Posts: 9
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PhabGuy Offline OP
Newbie
PhabGuy  Offline OP
Newbie

Joined: Aug 2018
Posts: 9
BC
Originally Posted By: PhabGuy
Or... just create another demo account. Which I did, and now it works! :-( Go figure.


Nope--still not there. I mistakenly created the additional demo account on the old Forex.com demo server. It's a good demo account, but that server is no longer updating as of December 16.

The problem seems to be that "demo" accounts on the new Forex.com server are advertising as REALaccounts. I can see this using the MT4 Android App--it shows my demo account as REAL! So one of two things happens: either I set Zorro Account as "Demo" and it fails to connect; or I set Zorro Account as "Real" and it does connect but then tells me "!Real account not supported". Either way, it's a no-go. I need to contact Forex.com to have them look into this issue.

Cheers!


"May fortune favor the foolish!"
Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: PhabGuy] #475646
12/31/18 11:34
12/31/18 11:34
Joined: Jul 2000
Posts: 27,055
Frankfurt
jcl Offline

Chief Engineer
jcl  Offline

Chief Engineer

Joined: Jul 2000
Posts: 27,055
Frankfurt
You can normally open a demo account directly from MT4, under the "File" menu.

Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: jcl] #475654
12/31/18 18:12
12/31/18 18:12
Joined: Aug 2018
Posts: 9
BC
PhabGuy Offline OP
Newbie
PhabGuy  Offline OP
Newbie

Joined: Aug 2018
Posts: 9
BC
Originally Posted By: jcl
You can normally open a demo account directly from MT4, under the "File" menu.


Thanks jcl. For some reason, that feature isn't working anymore with FOREX.com and their new demo server. After selecting a server and entering personal details, the system just sits forever on the "Registration" window saying "Wait a little, please".

So I added the "MetaQuotes demo" server and created a demo account on that. It seems to be working.

Thanks again.

Cheers!


"May fortune favor the foolish!"
Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: jcl] #475737
01/06/19 00:40
01/06/19 00:40
Joined: Aug 2018
Posts: 9
BC
PhabGuy Offline OP
Newbie
PhabGuy  Offline OP
Newbie

Joined: Aug 2018
Posts: 9
BC
Originally Posted By: jcl
You can normally open a demo account directly from MT4, under the "File" menu.


The problem is that FOREX.com "Demo" accounts on their new server (as of Dec. 16, 2018) appear as "Real" accounts to applications. I have send them a note about it.


"May fortune favor the foolish!"
Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: PhabGuy] #476072
01/25/19 13:24
01/25/19 13:24
Joined: Jan 2019
Posts: 4
Select Your State or Province
M
mostafanfs Offline
Guest
mostafanfs  Offline
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M

Joined: Jan 2019
Posts: 4
Select Your State or Province
Originally Posted By: PhabGuy
Originally Posted By: jcl
You can normally open a demo account directly from MT4, under the "File" menu.


The problem is that FOREX.com "Demo" accounts on their new server (as of Dec. 16, 2018) appear as "Real" accounts to applications. I have send them a note about it.


Well I do have the exact same problem here with a bunch of brokers !
I have demo account with FXTM and even with FxPro but none of them worked. I get the same error as you did.
The only terminal that worked fine was FXCM !!
Anybody knows what's the problem ?

Re: MT4/5 Can't initialize bridge - FOREX.comCA demo account [Re: mostafanfs] #476073
01/25/19 13:49
01/25/19 13:49
Joined: Feb 2017
Posts: 794
Chicago
AndrewAMD Online
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AndrewAMD  Online
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Joined: Feb 2017
Posts: 794
Chicago
If it is exactly the same problem, your broker's MT4 server is the problem. Demo servers should be separate from Real servers.

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