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FXCM: "Can't connect to price server" #477348
06/18/19 06:58
06/18/19 06:58
Joined: Jul 2000
Posts: 27,051
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,051
Frankfurt
FXCM has recently changed their server protocol. Consequently some FXCM accounts cannot connect to their price server anymore. As to our information, this does not affect open trades and already running sessions, but it affects starting new FXCM sessions.

If you have a problem connecting to the FXCM price server on a new session, please download the current Zorro beta version from https://zorro-project.com/download.php. This version uses the latest FXCM API. You need to install the API by unzipping a bunch of DLLs - details on https://manual.zorro-project.com/fxcm.htm.

Re: FXCM: "Can't connect to price server" [Re: jcl] #477357
06/19/19 14:10
06/19/19 14:10
Joined: Dec 2002
Posts: 1,728
Switzerland Zürich
JeyKey II Offline
Serious User
JeyKey II  Offline
Serious User

Joined: Dec 2002
Posts: 1,728
Switzerland Zürich
Price server problem with previous Versions
therefore i use the Beta-Version, but it doesnt work

[Linked Image] [Linked Image]
FXCM is not in the Broker-list The Account-dropdown lists not the information from the Accounts.csv

Accounts.csv looks like this
Name,Broker,......
Demo,FXCM,........
First,FXCM,......
Second,FXCM,.....


[Jeder ist sich selbst am Nächsten]
Re: FXCM: "Can't connect to price server" [Re: jcl] #477359
06/19/19 14:52
06/19/19 14:52
Joined: Jul 2000
Posts: 27,051
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,051
Frankfurt
For account lists you'll need Zorro S. But FXCM is definitely included in the beta version. Make sure that you've completely installed the beta with all DLLs.

Re: FXCM: "Can't connect to price server" [Re: jcl] #477362
06/19/19 15:42
06/19/19 15:42
Joined: Dec 2002
Posts: 1,728
Switzerland Zürich
JeyKey II Offline
Serious User
JeyKey II  Offline
Serious User

Joined: Dec 2002
Posts: 1,728
Switzerland Zürich
Beta Version is not an installer.
Now I have copie the key to my (seperate) Beta-Folder
The accountlist works now.
But FXCM ist not in the Broker List. Do you see it on my schreenshot above?


Now the new Problem:
-------------------------------------------------------------------
Zorro S 2.14.4
(c) oP group Germany 2019
Registered to: Gerhard Keller
Update period expired
Please extend or revert to previous version
------------------------------------------------------------------

YES I want to stay on Version 1.96. but no connection to Price Server. What can I do?


[Jeder ist sich selbst am Nächsten]
Re: FXCM: "Can't connect to price server" [Re: jcl] #477363
06/19/19 15:47
06/19/19 15:47
Joined: Jul 2000
Posts: 27,051
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,051
Frankfurt
You can copy the new FXCM plugin over to your old version. But for this you first need to get it running. Maybe some DLL is missing on your PC, or the FXCM API does not support your Windows version. Contact Support.

Re: FXCM: "Can't connect to price server" [Re: jcl] #477369
06/20/19 02:16
06/20/19 02:16
Joined: Jun 2013
Posts: 1,412
D
DdlV Offline
Serious User
DdlV  Offline
Serious User
D

Joined: Jun 2013
Posts: 1,412
Thanks jcl. This came on really suddenly... Please confirm:

a) This situation makes the "lifetime" 1.x license immediately worthless, less than 6 months after 2.x, at least for trading with FXCM; and eventually (soon?) for all brokers.

b) The only way to continue trading S is to purchase the S license and install 2.x.

c) 1.96 trades can not be continued by the latest 2.x beta. And since 1.x no longer works, all active trades must from now forward be manually managed.

Thanks.

Re: FXCM: "Can't connect to price server" [Re: jcl] #477370
06/20/19 05:41
06/20/19 05:41
Joined: Jul 2000
Posts: 27,051
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,051
Frankfurt
This is an FXCM issue, not a license issue. Brokers can anytime stop their services or change their protocols - your Zorro license has no influence on that.

Re: FXCM: "Can't connect to price server" [Re: jcl] #477373
06/20/19 11:48
06/20/19 11:48
Joined: Jun 2013
Posts: 1,412
D
DdlV Offline
Serious User
DdlV  Offline
Serious User
D

Joined: Jun 2013
Posts: 1,412
Thanks jcl for the response to a).

Please also clarify/confirm b) & c).

Thanks.

Re: FXCM: "Can't connect to price server" [Re: jcl] #477392
06/22/19 06:53
06/22/19 06:53
Joined: Apr 2008
Posts: 255
Austria
Petra Offline
Member
Petra  Offline
Member

Joined: Apr 2008
Posts: 255
Austria
New FXCM API does not work anymore with Windows Vista.

Re: FXCM: "Can't connect to price server" [Re: jcl] #477394
06/22/19 07:02
06/22/19 07:02
Joined: Jul 2000
Posts: 27,051
Frankfurt
jcl Offline OP

Chief Engineer
jcl  Offline OP

Chief Engineer

Joined: Jul 2000
Posts: 27,051
Frankfurt
It works with Vista, but only when you install a lot of additional system DLLs, which is not really recommended. Better upgrade to Win 7 on that occasion. It's in all regards better than Vista anyway.

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