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OANDA-US No Balance Showing #482850
04/07/21 10:39
04/07/21 10:39
Joined: Mar 2021
Posts: 11
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nullantechamber Offline OP
Newbie
nullantechamber  Offline OP
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Joined: Mar 2021
Posts: 11
I have been working on my second live connection (first with IB is all sorted and stable) to my forex broker Oanda. The connection is solid, but for some reason my account balance/margin available is not being detected. I went back through the log file and can see that I am connected to a live account, able to download data properly, and that NFA is turned on, but the account balance is returning as 0. Where should I start looking to resolve the issue?

Re: OANDA-US No Balance Showing [Re: nullantechamber] #482851
04/07/21 11:44
04/07/21 11:44
Joined: Feb 2017
Posts: 1,254
Chicago
AndrewAMD Online
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AndrewAMD  Online
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Joined: Feb 2017
Posts: 1,254
Chicago
NFA needs to be disabled when using the Oanda plugin, regardless of where you reside. (This probably won’t fix your account balance issue, though.)

Re: OANDA-US No Balance Showing [Re: AndrewAMD] #482852
04/07/21 12:37
04/07/21 12:37
Joined: Mar 2021
Posts: 11
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nullantechamber Offline OP
Newbie
nullantechamber  Offline OP
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Joined: Mar 2021
Posts: 11
You are correct, switching the NFA back to disabled did not resolve the issue. Interestingly, when I run the zstatus, it is showing my only connection is to FXCM-Real. However, I can confirm through the log that I am connected to my Oanda account. I went into accountsexample.csv and manually created the entry for oanda, same result.

Re: OANDA-US No Balance Showing [Re: nullantechamber] #482864
04/08/21 10:41
04/08/21 10:41
Joined: Mar 2021
Posts: 11
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nullantechamber Offline OP
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nullantechamber  Offline OP
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Joined: Mar 2021
Posts: 11
Still no luck in resolving the issue.

I have gone and deleted the accounts example.csv that seemed to prevent the actual accounts.csv from updating, and furthermore, went ahead and deleted all entries for FXCM since it seems to continue going there. Even after deleting, Zorro still not connecting to the right platform. The stranger thing is I was able to connect, and trade live through oanda demo account with 0 problems for quite some time.

Log Entry from Z status, after Oanda connected, and showing green:

ZStatus
Login 0 Oanda V20..
!account ****************************
!id segment 0 at UTC 04-08 10:34
Error: No Accounts.csv entry for FXCM-Real!
FXCM-Real 0.0 Open 0.0 Margin 0.0
V 2.359 on Thu 21-04-08 05:34:40 (Zorro S Subscription)

Trade: ZStatus DUMMY 2021-04-08
Assets AssetsOanda.csv
Logout.. ok

Attached Files live.pngstatus.png
Re: OANDA-US No Balance Showing [Re: nullantechamber] #482944
04/18/21 10:24
04/18/21 10:24
Joined: Mar 2021
Posts: 11
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nullantechamber Offline OP
Newbie
nullantechamber  Offline OP
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Joined: Mar 2021
Posts: 11
Well, I don't have the slightest idea what happened, but I moved my zorro folder over to my laptop for some testing and the conneciton worked just fine, balance is detected. I switched it back to my old, but very stable desktop that I'm running my algos from currently as i continue testing....and it connects showing full balance just fine. Will wait and see what happens when markets open.


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