HM, I bought Snake model and first version was broken, but after I contacted them I got another milkshape version, which seems to be ok, and I exported to milkshapeASCI and imported into med without problems.
But I can also confirm that web design is very same, because I used to buy models from 3drt, I thought in a first place that you opened your another web-shop for another type of models. But now I am confused, maybe models also arent their's.