Hi there,

A client of my game reported a problem. The graphics chip is a VIA/S3G UniChrome Pro IGP

Operating System: Windows Vista™ Home Basic (6.0, Build 6000) (6000.vista_rtm.061101-2205)
Language: English (Regional Setting: English)
System Manufacturer: P4M80P
System Model: AWRDACPI
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Celeron(R) D CPU 3.06GHz, ~3.1GHz
Memory: 446MB RAM
Page File: 534MB used, 908MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

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Card name: VIA/S3G UniChrome Pro IGP
Manufacturer: VIA/S3G
Chip type: VIA/S3G UniChrome Pro IGP
DAC type: Internal
Device Key: Enum\PCI\VEN_1106&DEV_3344&SUBSYS_0CF0105B&REV_01
Display Memory: 63.5 MB
Dedicated Memory: n/a
Shared Memory: n/a
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: vtdisp
Driver Version: 6.14.0010.0230 (English)
DDI Version: 9
Driver Attributes: Final Retail
Driver Date/Size: 7/7/2005 10:57:58, 3493632 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71FE6-7004-11CF-0D73-FA2CA0C2CB35}
Vendor ID: 0x1106
Device ID: 0x3344
SubSys ID: 0x0CF0105B
Revision ID: 0x0001
Revision ID: 0x0001
Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D
Deinterlace Caps: n/a
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

The game freezes just before a video clip is played. Could there be a problem with render to texture and this card? Any help will be appreciated.