11,000 is way too much ... for the relatively low detail look of the model being shown. 10,000+ is considered a high-poly model for game content, so 11,000 is high and should look like the best thing out there (for all the polys being used). Look at all the wasted polys in the model's ears! Unless the game is about giving that character a physical exam, why would anyone need all those polygons there?
