This attitude sounds ok for a consumer, a gamer, maybe a guy, who wants to play on a console without any tweaking, it should just work there.

But we are developers, we want to create something. And when there is a problem with a driver or with a missing tool or whatever, then we should be able to look a bit more into that to find a solution, to create games for the consumers. Bashing and ranting is what gamers do in Gamestar or 4Player forums. We are the good guys intelligent enough to look behind the scenes.