Did you contact Newtek-Europe? The American Newtek-people don't want to talk to Europeans and they even don't want our money. We have to order at the European shop that is even more expensive...

... strange world. That is the way distributors rival their territories.

By the way: I bought Bodypaint3d and I am still waiting for the latest version that should be finished a few months ago. But I am patient. I can play with the Joan-of-Arc-tutorial for Lightwave and with ZBrush meanwhile.