Thank you Sphin,
Yes it was set on Demo on Zorro.
Yes I downloaded their Tradestation and successfully entered the login and password.
After your message I tried to do the same with their web platform but they are in maintenance mode for the week end and I can't access it.
But anyway the fact that I could get their tradestation working is a proof that there is nothing wrong with my login and password, so I really don't understand why Zorro can't connect.
It must be something at my end though since I had the same problem a year ago on another computer, another download of Zorro and another instance of fxcm.
What am I doing wrong?
Thanks
JL