Hi jcl. It doesn't matter for this time (I was able to close the open trades without loss! laugh ), but for the future I'd appreciate confirmation that the (only) Stops listed on the Z3 status page are the Stops to use.

FYI, the latest is that FXCM had me create a new account, close the positions, and xfer the funds to the new account. I've done that and the new account also hangs.

I mistakenly started the new account with the old .trd file; but it (now) hangs even without a .trd file - just like the old account frown .

So either using a bad .trd file hangs the API, or there's something wrong with my user-level setup at FXCM. I have emailed them again.

*sigh*