Bug reports on a forum are fine when I happen to see them and when the problem is obvious. If not, the user should contact support. FXCM timestamps are corrected and issues with 5 minutes bars could not be reproduced, so this problem is not obvious. We just need the data that the user anyway has, then we can determine in 5 minutes whether it is a bug or not. No charts, paintings and lengthy discussions are needed. I can really not see what the problem is.