JCL,

this is my communication with support that shows everything:
Quote:

thank you for your email. The Zorro MT4 plugin uses the iTime function for M1 bars, which returns the bar close time according to MQ support.

If you have MT4 data that has different timestamps than the same data from IB, can you send us both?
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Me:
iTime returns the bar open time!

This is indeed vague in the English version of MQL manual, but is stated clearly in the Russian.

MT4 in general operates with bar open times. https://docs.mql4.com/predefined/time
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Hi,
if you have any evidence that the MQ support was wrong with the iTime function, you can anytime forward it us.


1. Why does a user need to get involved in the implementation of a software? What matters is if it works correctly.

2. To establish that, why can't Support do the quick QA check between MT4 and IB's data?

3. What do I do now after the last message?
- I indicated there is a problem
- I specified the process to replicate (compare to IB data)
- I went to MQL4 manual to confirm that MT4 in general works with bar open times AND that iTime works with bar open times...

IF this is not enough to get someone to simply download both IB's data and MT4's and do the checking firsthand - what else??
(who would blindly trust some files from a user anyway)

My understanding now is that there is a bar formation bug with MT4 plug-in.

Last edited by Zheka; 02/07/18 13:44.