Originally Posted by smartstoic
Hi KVM,

Any idea why I cannot connect using my real account? Demo account is working fine. I have added my IP in the allowed list and I can login using JForex without having to type in a PIN. Whenever I try to connect using Zorro, I get:

2019-11-03 18:19:05.366 ERROR [main ] c.m.vega.common.PluginBridge - VER: 1.0D2019-03-13T11:44:11Z | UP(2019-11-03T16:59:54Z): 19m | CPU(4): -1% | THR(37): 15 | MEM(247/52): 38M
com.dukascopy.api.system.JFAuthenticationException: Incorrect username or password
at com.dukascopy.api.impl.connect.DCClientImpl.authenticate(DCClientImpl.java:609)
at com.dukascopy.api.impl.connect.DCClientImpl.connect(DCClientImpl.java:344)
at com.dukascopy.api.impl.connect.DCClientImpl.connect(DCClientImpl.java:334)
at com.metakod.vega.dukascopy.DukascopyPlugin.brokerLogin(DukascopyPlugin.java:145)
at com.metakod.vega.common.PluginBridge.brokerLogin(PluginBridge.java:100)
2019-11-03 18:19:05.375 INFO [main ] c.m.v.d.DukascopyPlugin - Stop Plugin!


I'm using latest versions of Zorro and your plug in. It seems that I have the same issue when using the alternative plugin ( https://github.com/juxeii/dztools) so I guess the problem must be on my end.

Thanks for your feedback


Hi,

It looks like a credential issue to me. First check the plugin's log to see which server are you connecting to (search for 'brokerLogin').

You can also test all the plugin's functionality using its own UI, just execute: java -jar vDukascopy-1.4.jar


Last edited by kvm; 11/04/19 07:27.