I have been working on my second live connection (first with IB is all sorted and stable) to my forex broker Oanda. The connection is solid, but for some reason my account balance/margin available is not being detected. I went back through the log file and can see that I am connected to a live account, able to download data properly, and that NFA is turned on, but the account balance is returning as 0. Where should I start looking to resolve the issue?